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Frequently asked questions
Awaynear Shop
Awaynear Digital Agency
We accept all the major cards including Visa, Mastercard, Apple Pay, Google Pay, Amex, Maestro, Discover, and JCB.
You can simply contact us via chat at the bottom of any page. If we are not available at the moment, simply ask us any question within the chat, leave your email and we will return to you shortly.
You will be sent a tracking number along with a URL to track your order within 24-48 hours following your order.
Yes. We don't share your name, address and any other information with 3rd parties. We also don't have access to your card information. Your payment information is processed by the payment processor and it is strictly prohibited for them to share your payment and is strictly regulated.
We offer free worldwide shipping and it takes approximately a week for your order to be delivered. This period may be between 5 to 12 days depending on where you are located in the world.
You can simply use your coupon code at the checkout for any product that has that particular code valid.
If the item you ordered is delivered with a defect, then, you will be refunded fully. You would need to contact us regarding the issue and then, ship back to the manufacturer. Then, you will either be sent a new product or fully refunded.
You can contact us via the chat feature at the bottom of any page. If we are unavailable, leave your question and email in the chat, and we will get back to you shortly.